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Compare Conveyancing & Conveyancing Quotes Privacy Policy

This policy (together with our Terms and Conditions) sets out the basis on which we will process any personal data that you provide to Compare Conveyancing. Please read it carefully.

For the purposes of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (“GDPR”), the data controller is The Pip Group of Companies Ltd 

Your personal data is processed in the following ways:

Quotes for services Compare Conveyancing

When requesting quotes from Compare Conveyancing service providers through our platform, your personal data is shared with them. These companies will solely contact you regarding the specific quote you requested. 


Under the GDPR's 'legitimate interest' basis, we process your data to ensure the viability of our free service for all users.


To ensure you don't miss out on your quotes, Compare Conveyancing send you a gentle reminder email if you haven't viewed them within 24 hours.


The data we collect includes your name, email address, telephone number, and address.

Feedback on Compare Conveyancing and our partners

Compare Conveyancing will use your data to email you after you have registered for a quote to seek your feedback on and subsequently on any partner you may have used. You may opt-out of receiving these emails at any time.

When you submit feedback on Compare Conveyancing, or one of our partners, we will invite you to consent to your feedback being shown on the website. You may withdraw that consent at any time.

Other services

When you register for quotes for a service Compare Conveyancing may invite you to opt-in to receive emails helping you get quotes for other services from Compare Conveyancing. Compare Conveyancing process this data using the “consent” basis of GDPR. Your personal details will only be used to send you notifications you have requested and for no other purpose. Your details are not shared with third-parties who may provide the service to Compare Conveyancing at this stage. If you respond to the emails we send inviting you to get quotes for other services we will explicitly inform you when other firms will be passed your details. You may opt-out of receiving these emails at any time.

Moving house checklist emails

You may opt-in to receive a series of emails over a number of weeks providing a checklist of things you need to do in the weeks before you move to a new house. We process this data using the “consent” basis of GDPR. We may occasionally send you other emails to help you with your move. You may opt-out of receiving these emails at any time.

Other information we may collect on you


If you get in touch with us, we may keep a record of our communication.


When you visit our site, we automatically collect certain information about you:


- Browser-agent information: This lets us know about your browser, operating system, and potentially your mobile device model. We analyse this data anonymously to understand how people use our site.

- IP address: We log your IP address when you request a quote or provide feedback. This helps us protect against fraudulent activity.

- We may also detect your approximate location (latitude and longitude) if you allow us to access your browser's geolocation information. This feature is available on some of our web pages, and you can revoke this permission at any time through your browser settings.


Sometimes, Compare Conveyancing may reach out to you to discuss how you discovered our service. It's entirely up to you whether or not you want to engage in conversation. Please note that any calls made may be recorded and transcribed. This market research data allows us to gain insights into your website usage, as well as your overall experience with the moving process.


Tracking and Cookies


Our website utilises cookies. These small text files are placed on your computer during your visits, serving various purposes. Cookies play a crucial role in improving website functionality, enhancing efficiency, and providing valuable information to the site owners.


Our website Compare Conveyancing utilises retargeting services, also known as remarketing, to promote ads on third-party websites such as Google and Facebook, specifically targeting individuals who have previously visited our site. Rest assured that any data collected will be handled in accordance with our own privacy policy as well as the privacy policies of these third parties.


To customise how Google advertises to you, you can manage your preferences through the Google Ad Personalisation page. If you prefer, you also have the option to opt out of interest-based advertising either temporarily through cookie settings or permanently by using a browser plugin.

Where we store your personal data


Your data will typically be stored within the European Economic Area (EEA), which encompasses the 28 EU Member States along with Norway, Liechtenstein, and Iceland. However, there may be instances where the data collected from you is transferred to and kept in a destination outside the EEA.


By providing your personal data, you consent to this transfer, storage, or processing. We will take all reasonable steps to ensure that your data is securely maintained and handled in accordance with this privacy policy and relevant data protection laws.

Uses made of the information

Compare Conveyancing utilise the information we have about you in the following ways:


- Ensuring that the content on our site is presented in the most effective manner for you and your computer.

- Providing you with information, products, or services that you have requested from us, and that we believe may be of interest to you, with your consent.

- Enabling your participation in the interactive features of our service, should you choose to do so.


We will retain your personal data for a period of 1 year, unless there are outstanding matters with you that remain unresolved.


If we have conducted an interview with you regarding your experience with Compare Conveyancing and the process of moving home, the information gathered will be used to enhance our service and deepen our understanding of the user journey.

Disclosure of your information


Compare Conveyancing may share your personal information with third parties in the following circumstances:


1. In the event that The Pip Group of Companies Ltd or Compare Conveyancing &  its assets are acquired by a third party, personal data held about our customers will be transferred to the acquiring party.

2. If we have a legal obligation to disclose your personal data, such as to a government agency, to comply with the law, or to protect our rights, property, or safety, as well as that of our customers or others. This may include sharing information with other companies and organisations to prevent fraud and reduce credit risk.

3. Please note that our website may contain links to other websites, each with their own privacy policies. We do not accept responsibility or liability for these policies. Before submitting any personal data to these websites, please review their respective privacy policies.

Your rights with Compare Conveyancing


You have certain rights regarding the processing of your data:


- You can withdraw your consent to the use of your data at any time. However, please note that this may impact our ability to provide services to you.

- You can request that we do not process your personal data for marketing purposes.

- You have the right to access and receive a copy of the information we hold about you. Please note that a reasonable fee may be charged for subsequent requests.

- If you believe that any of the information we hold about you is inaccurate, you can request us to rectify it.

- If you believe that the information we hold about you is incomplete, you can request us to complete it.

- You have the right to request the deletion of the information we hold about you if you believe it is no longer necessary. This is often referred to as "the right to be forgotten."

- You can request us to suspend the processing of your data if: (i) you believe it is inaccurate, (ii) its processing is unlawful but you don't want it to be deleted, (iii) we no longer need the data but you require it for a legal claim, or (iv) you object to the processing and we are assessing our legitimate reasons for continuing it.

- You have the right to receive a copy of the data we hold about you in a commonly used electronic format. This is known as "data portability."


If you wish to exercise any of these rights, please feel free to contact us via email at


You also have the right to raise any concerns about the processing of your personal data with the Information Commissioner's Office ("ICO").

Changes to Compare Conveyancing privacy policy


Any future modifications to our privacy policy will be promptly communicated and made readily available on this page.

Privacy Policy - Compare Conveyancing partners


"Partners" refers to esteemed members on the Compare Conveyancing quoting panel.


Under the contractual basis of GDPR, we diligently process your data.


We utilise the held information to:

- Provide quotes and listings to our esteemed website users.

- Fulfill obligations arising from any mutually agreed contracts.

- Promptly communicate any service-related modifications.

- Enable your active participation in interactive features at your discretion.

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